Welcome to TRIGGER online shop

2019.5.7
Server Maintenance


As always, thank you for shopping at TRIGGER Online Shop.

The TRIGGER Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Wed, May 8, 2019 AM 7:00 - AM 8:00 JST

 


 

2019.2.28
Server Maintenance


As always, thank you for shopping at TRIGGER Online Shop.

The TRIGGER Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
FriMar 1, 2019 AM 7:00 - AM 8:00 JST

 


 

2019.1.28
Server Maintenance


As always, thank you for shopping at TRIGGER Online Shop.

The TRIGGER Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Tue, Jan 29, 2019 AM 11:30 - PM 12:00 JST

 


 

2019/1/17
Regarding System Restoration

We thank you for choosing TRIGGER ONLINESHOP.


Our site’s mailing system has recovered from the system failure that lasted from December 28th, 2018 to January 17th, 2019.


All our site’s functions - including order confirmation/ payment completion/ shipment completion e-mails, and inquiry forms - now work as they used to.


We sincerely apologize for any inconvenience.
We look forward to serving all our valued customers again.

 


 

2019/1/16
System Malfunction Notification

I would like to offer our sincerest gratitude for your patronage.

Today we discovered the presence of an error within our website's e-mail systems dating back to the 28th of December 2018.

As a consequence of this issue our websites e-mail processing and inquiry form features have not been functioning correctly. As of the time of writing this error is still under investigation and as such has not yet been resolved.

To any customers who have ordered from our site and not yet received an order confirmation e-mail, we ask that you please confirm the status of your order on the order history section of your My Account page.

Any inquiries sent through our inquiry form service since the error first began have also been disrupted, meaning they have not been received by our online shopping support team.

We're terribly sorry for the inconvenience but we ask that you retry any inquiries sent during this period directly via the e-mail address below.

support-global@st-trigger.co.jp

We would like to offer our most profound apologies for the immense disruption caused as a result of our inadequacy on this occasion.

Additionally, we would humbly beg your understanding for the continued inconvenience until we are able to resolve the issue.

 


 


2018.9.11
Server Maintenance


As always, thank you for shopping at TRIGGER Online Shop.

 

The TRIGGER Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:
Fri, Sep14, 2018 AM 7:00-9:00 JST
Tue, Sep 18, 2018 AM 7:00-9:00 JST

 


2018.8.8
Information Regarding Customer Support Center Summer Holiday


As always, thank you for shopping at TRIGGER Online Shop.


We hope you'll excuse us, but we're going to be taking a short break this summer.

Our Customer Support Centers will be closed on the following days:

(Mon.) Aug. 13, 2018 - (Wed.) Aug. 15, 2018

Any inquiries received during these times will be handled in order received on the next business day customer service is available.

We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

 


2018.4.26
Notice Regarding Customer Support During 'Golden Week' 


As always, thank you for shopping at TRIGGER Online Shop.

Golden Week is a period of multiple public holidays that takes place in Japan near the beginning of May. This post summarizes which days customer service will be unavailable during this period. (*All dates are in Japanese Standard Time)

Business Holidays During Golden Week
28th April (Saturday) - 30th April (Mon)
3rd May (Wed) - 6th May (Sun)

Any inquiries received during these times will be handled in order received on the next business day customer service is available.

We apologise for any inconvenience this may cause our customers, and appreciate your understanding.

 


2017.12.26
Information Regarding Customer Support Year End Holiday Notice


As always, thank you for shopping at TRIGGER Online Shop.

We would like to inform our customers that TRIGGER Online Shop customer support will be unavailable during the following period.

All inquiries received by the morning of (Fri) Dec. 29 will be answered by the end of year.

Our Customer Support Centers will be closed on the following days:

(Sat.) Dec. 30, 2017 - (Thu.) Jan. 4, 2018

All customer inquiries that we receive during this period will be answered in the order received from (Fri.) Jan. 5.

We appreciate your business and look forward to serving you.

 



2017.7.21
Terms and Conditions Update


As always, thank you for shopping at TRIGGER Online Shop.

We'd like to inform you of the following update to our user guide, regarding minors using our services.

Please note that by shopping at the TRIGGER Online Shop, you are implicitly agreeing to abide by our user guide and terms of service.

We appreciate your business and look forward to serving you.

■ Regarding Minors Using TRIGGER Online Shop Services

Minors may only use our online shop with the consent a parent or guardian. Any purchases made by a minor will be assumed to be under adult supervision.
The TRIGGER Online Shop makes no guarantee that the content provided within our services is appropriate for minors.

 


 

2016.10.17
Online Store Server Maintenance


Thank you very much for shopping at the TRIGGER Online Store.

The Online Store will be closed for maintenance during the following periods.
We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

(Tue)Oct. 18, 2016 AM 6:00-8:00 JST

The Online Store will not be available during these times.

 


 


2015.07.24
TRIGGER Online Shop Release Date Change Notice

The release date of the following TRIGGER Online Shop pre-order product(s) has been changed:

July 2015 ⇒ August 2015
Satsuki Kiryuin: Senketsu Ver.

・Trigger Online Shop Support Center
email: support-global@st-trigger.co.jp
Web Form: http://trigger-global.ecq.sc/contacts

We appreciate your business and look forward to serving you.

 


2015.06.18
TRIGGER Online Shop Release Date Change Notice

 

The release date of the following TRIGGER Online Shop pre-order product(s) has been changed:

June 2015 ⇒ July 2015
Satsuki Kiryuin: Senketsu Ver.

・Trigger Online Shop Support Center
email: support-global@st-trigger.co.jp
Web Form: http://trigger-global.ecq.sc/contacts

We appreciate your business and look forward to serving you.

 


2014.09.03
TRIGGER Online Shop Pre-Order Product Release Date Change Notice

 

The release date of the following TRIGGER Online Shop pre-order product(s) has been changed:

August 2014 ⇒ September 2014
figma Ryuko Matoi

・Trigger Online Shop Support Center
email: support-global@st-trigger.co.jp
Web Form: http://trigger-global.ecq.sc/contacts

We appreciate your business and look forward to serving you.

 


2014.08.25
TRIGGER Online Shop Pre-Order Product Shipment Date

The shipment date for the following TRIGGER Online Shop pre-order product(s) has been confirmed:

Shipment from (Fri) August 29, 2014
Ryuko Matoi: Kamui Senketsu Ver.

・Trigger Online Shop Support Center
email: support-global@st-trigger.co.jp
Web Form: http://trigger-global.ecq.sc/contacts

 

We appreciate your business and look forward to serving you.

 


2014.08.06
Information Regarding Customer Support Center Summer Holiday

Thank you very much for your love and support of Trigger Online Shop products. 
We hope you'll excuse us, but we're going to be taking a short break this summer.

Our Customer Support Centers will be closed on the following days:

(Wed.) Aug. 13, 2014 - (Fri.) Aug. 15, 2014

All customer inquiries that we receive during this period will be answered in the order received from (Mon.) Aug. 18.

・Trigger Online Shop Support Center
email: support-global@st-trigger.co.jp
Web Form: http://trigger-global.ecq.sc/contacts

We appreciate your business and look forward to serving you.


2014.08.06
Trigger Online Shop Server Maintenance

Thank you very much for your support of Online Shop Products.

The Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Wed, August 6, 2014 PM 10:00 - PM 10:30 JST

The Online Shop will not be available during these times.


2014.7.24
Trigger Online Shop Server Maintenance

Thank you very much for your support of Online Shop Products.

The Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Thu, July 24, 2014 PM 9:00 - PM 10:00 JST

The Online Shop will not be available during these times.

 


2014.7.23
Trigger Online Shop Server Maintenance

Thank you very much for your support of Online Shop Products.

The Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Wed, July 23, 2014 AM 0:00 - AM 7:00 JST

The Online Shop will not be available during these times.

 


2014.6.26
[TRIGGER Online Shop] Release Date Change Notice

Thank you very much for shopping at the TRIGGER Online Shop.

We’d like to inform you that the release date for the following item available for pre-order at our shop has changed.

● June 2014 → August 2014

Ryuko Matoi: Kamui Senketsu Ver.

We’d like to offer our most sincere apologies to everyone who was anticipating the release of this figure.  Another announcement will be made as soon as the official shipment date has been confirmed.
 


2014.5.20
Trigger Online Shop Server Maintenance

Thank you very much for your support of Online Shop Products.

The Online Shop will be closed for maintenance during the following periods. We're very sorry for any inconvenience this may cause, and hope for your patience and understanding.

Closed for Maintenance:

Wed, May 21, 2014 AM 0:00 - AM 8:00 JST

The Online Shop will not be available during these times.